Our Community

HOW LONG DO THE EVENINGS LAST ?

Our professional speed dating evenings last approximately three hours. This time frame encompasses the entire experience, from the initial arrival, registration, and pre-mingling phase to the introductory rounds - which include a 15-minute mid-session break - and the concluding social interlude. This structured duration is part of our fixed standard operating procedures to ensure a high-resolution environment for all participants. For full details on our procedural execution and community standards, please refer to our Terms & Conditions and Social Protocol.​​

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​​​​HOW MANY PEOPLE WILL ATTEND ?

To ensure high-quality social interaction, each evening is designed for a group of up to 20 professionals. This allows you to enjoy up to 10 introductory 6-minute conversations while maintaining a relaxed social environment. For full details on our ratio security and reservation policies, please refer to our Terms & Conditions.

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WILL THERE BE AN EQUAL NUMBER OF MEN AND WOMEN ?

We meticulously plan each evening to ensure a balanced number of men and women. While we cannot guarantee an exact 50/50 split due to external factors, our priority is always to maintain ratio security for all participants. For full details on our ratio and cancellation policies, please refer to our Terms & Conditions.​​

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WHAT IS INCLUDED IN THE PRICE ?

Your ticket includes participation in the professional speed dating evening, one welcome drink of your choice (alcoholic or non-alcoholic), and finger food served during the registration period (19:00–19:30). These inclusions are part of our fixed standard operating procedures to ensure a consistent and professional atmosphere for all attendees. For full details on our service standards, please refer to our Terms & Conditions.​​

 

CAN I ORDER DIFFERENT DRINKS OR ADDITIONAL FOOD ?

Our welcome drink and arrival finger food are standardised to ensure a smooth flow for the evening. However, the venue’s full bar and restaurant menu are always available should you wish to purchase specific items separately. Please note that any additional food or beverages ordered are strictly at the participant's own charge, as outlined in our Terms & Conditions.​

 

WHAT INFORMATION IS SHARED WITH MY CONNECTIONS ?

We only share your first name and email address with your mutual connections, and only in the event of a mutual selection. Results are delivered privately via email within 48 hours. For full details on our data privacy and selection standards, please refer to our Terms & Conditions and SocialProtocol.

 

WHAT DO I DO WITH MY MATERIALS AT THE END OF THE EVENING ?​

To protect our physical materials and ensure we can process your selections, all participants must formally check out with the Host before departing the venue. When you are ready to leave, you must return your assigned pen and badge directly to the Host to avoid an asset replacement fee. Additionally, returning your selection card is required if you wish to receive your connection results. This checkout process is mandatory for participation under our Terms & Conditions and SocialProtocol.

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DO I HAVE TO WEAR A NAME BADGE ?

No. Our badges do not feature your name to protect your privacy. Instead, you will receive a clean, white-on-red magnetic badge displaying strictly your Badge Number. To ensure the synchronised timing and absolute organisational structure of our evenings, all participants are required to wear their assigned badge during the evening. Furthermore, our badges utilise high-quality, lightweight magnetic backings instead of sharp steel pins, ensuring they attach securely without causing any damage to your clothing. Holding the badge in your hand, placing it in a pocket, or obscuring it from view is strictly prohibited to ensure our selection process operates successfully. Compliance with this requirement is mandatory for participation under our Terms & Conditions and Social Protocol.

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DO YOU TAKE PHOTOS OR VIDEOS DURING THE EVENING ?

No. To protect the privacy and professional discretion of our community, we have a strict no-photography and no-recording policy for both the organiser and the participants. We do not use participant imagery for marketing purposes. Maintaining a private, secure environment is a foundational pillar of our professional community. For full details on our privacy standards, please refer to our Terms & Conditions and Social Protocol.

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WHAT IF I DO NOT RECEIVE A RESPONSE OR PROFESSIONAL COMMUNICATIONS ?

We strive to respond to all legitimate inquiries in a timely manner. Ticket confirmations are dispatched immediately upon booking, while connection results are sent within our standard 48-hour window. We also make every effort to handle all other administrative inquiries or requests, billing questions, and logistical updates within 48 hours, keeping our communications as timely and helpful as possible. If you do not see our emails, please check your Spam/Junk folders and ensure your inbox is not full, as these are the primary reasons for non-delivery. It is the participant’s responsibility to ensure their digital channels are active to receive our communications. For full details on our technical and communication procedures, please refer to our Terms & Conditions and Social Protocol.

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DO YOU USE MY PHONE NUMBER FOR MARKETING OR SMS SPAM ?

No. We operate under a strict, privacy-first policy. We will never use your mobile phone number for marketing, promotions, or spam. We only collect your phone number as a secure identity verification step and as an emergency channel. We will only contact you via SMS (text message) for urgent, last-minute logistical updates (such as sudden venue changes within 24 hours of the evening) or for active punctuality and tardiness checks on-site during the registration window, as established in our Terms & Conditions and our Social Protocol. All standard communications, booking confirmations, and connection results are delivered strictly via email.

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WHAT HAPPENS AFTER I RECEIVE MY CONNECTION RESULTS ?

Our service is designed to facilitate professional introductions and the opportunity to meet people in person. To maintain consistent ratio security and professional standards in each city, our community consists of a mix of new participants and recurring attendees. This ensures a lively and well-balanced environment for every evening. Once the mutual connection results are dispatched via email, our professional service is considered fully rendered. While these connections can lead to new friendships, romantic relationships, or long term partnerships, any such outcome - and the presence of 'chemistry' - is strictly a matter of individual autonomy and biological compatibility. We do not guarantee responses from connections or specific relationship results. For more details on our service scope and participant autonomy, please refer to our Terms & Conditions.

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WHAT IS THE AGE RANGE ?

Our evenings are exclusively for professionals aged 35 to 55. This window ensures the highest level of social and professional alignment for our community. All participants must fall within this strict age bracket to participate. During the booking process, all participants must confirm they fall within this mandatory range to secure a ticket. For details on eligibility and our verification standards, please refer to our Terms & Conditions and Social Protocol.

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IS THERE A COMMUNITY PROTOCOL ?

Yes. To ensure the safety and quality of the experience, all participants must ad here to our Social Protocol. We provide a respectful and professional environment for internationals and locals to expand their social circles. You can review the full protocol here.

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ARE THE EVENINGS ONLY FOR NATIVE ENGLISH SPEAKERS ?

No. Our community is a hub for both internationals and locals. However, English fluency is a mandatory requirement. During the booking process, all participants must confirm their ability to communicate effectively in English to ensure the high quality of the interactions for the entire group. For further details on our linguistic standards, please refer to our Terms & Conditions and Social Protocol.

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WHAT HAPPENS IF I ARRIVE LATE ?

Punctuality is a mandatory requirement to ensure a high-quality experience for all participants. Registration is from 19:00 to 19:30, and introductions begin strictly at 19:30. Participants arriving after 19:30 or after the commencement of the first round will be denied entry to protect the experience of the other attendees. In such cases, the ticket is forfeited. For full details on our lateness policy and community standards, please refer to our Terms & Conditions and SocialProtocol.

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WHAT IS THE CANCELLATION AND REFUND POLICY ?

Ticket sales are final and non-refundable. The only exception is if we, the organiser, are forced to cancel an evening. However, we offer a courtesy ticket transfer to a future date if you provide at least 48 hours' notice of cancellation. Please refer to our Terms & Conditions for the full procedure.

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HOW AND WHEN WILL I BE NOTIFIED IF AN EVENING IS CANCELLED BY THE ORGANISER ?

We make every effort to ensure all scheduled evenings proceed. However, to maintain our strict standards of ratio security and ensure a high-quality experience, we reserve the right to cancel an evening if minimum capacity or ratio balance is not achieved. If we must cancel an evening due to operational requirements, we will notify you via email at least 24 hours prior to the evening. In rare, highly exceptional cases of sudden, unforeseen emergencies beyond our control (such as sudden venue closures, extreme weather, or acute host illness), we may notify you on shorter notice via email and SMS. For full details on our cancellation and notification procedures, please refer to our Terms & Conditions.

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WHAT IS THE MINIMUM NUMBER OF PARTICIPANTS FOR AN EVENING ?

To ensure ratio security, an optimised speed dating flow, and a lively atmosphere, the minimum capacity required to execute an evening is strictly 10 registered participants. If the registered count falls below this threshold, we will notify you via email at least 24 hours prior to the scheduled start time and automatically process a full refund back to your original payment method. This requirement is governed strictly by our Terms & Conditions.

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WHAT IS THE REFUND PROCESS IF AN EVENING IS CANCELLED ?

In the rare case of an organiser cancellation, you are entitled to a full refund. This refund is processed automatically back to the original payment method used at checkout. You do not need to take any action or provide any bank details. Please note that while we issue refunds immediately, the transaction may take 5 to 10 business days to appear on your statement,depending on your financial institution. For full details, please refer to our Terms & Conditions.

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CAN I BUY A TICKET ON THE DAY OF THE EVENT OR ON-SITE ?

No. To manage gender-ratio balance and ensure precise operational coordination with our handpicked partner venues, all tickets must be purchased in advance. Our online registration system closes strictly 24 hours prior to the scheduled start of the evening. We do not offer same-day bookings or on-site ticket sales. Access is reserved strictly for confirmed ticket holders who registered before the 24-hour deadline, in accordance with our Terms & Conditions and our Social Protocol.